Customer Service Specialist Job at Mercor, New York, NY

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  • Mercor
  • New York, NY

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey .

Position: Customer Support / Success Professionals

Type: Contract

Compensation: $80$160/hour

Location: Remote

Role Responsibilities

  • Review and assess domain-specific documents to ensure quality accuracy and relevance.
  • Provide structured feedback to enhance document evaluation projects.
  • Utilize strong analytical skills to contribute to high-impact projects.
  • Work independently and asynchronously to meet deadlines and improve service delivery.
  • Collaborate with teams to ensure consistency and adherence to structured guidelines.

Qualifications

Must-Have

  • Bachelors degree (minimum)
  • 2 years of professional experience in a relevant domain
  • Strong proficiency in Excel PowerPoint and Word
  • Strong document analysis and review skills
  • Attention to detail and ability to follow structured guidelines

Eligibility

  • Based in the United States Europe UK or Canada

Application Process (Takes 2030 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information please check:
  • For any help or support reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Tags

Full time, Contract work, Summer work, Remote work

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