Job Description

FIELD & OFFICE ADMINISTRATOR AND OPERATIONS COORDINATOR

RISE Homes – San Mateo, California

POSITION SUMMARY

RISE Homes is hiring a Field & Office Operations Admin & Coordinator to support the physical and logistical side of our residential real estate business across the San Francisco Peninsula and Bay Area.

This role handles the hands-on execution that keeps listings prepared, marketing materials ready, vendors coordinated on site, and the office organized and professional. You will be out at properties, vendors, printers, and the office daily — ensuring everything is physically in place for listings, marketing, and events.

This is an ideal role for someone dependable, organized, detail-oriented, and comfortable managing many small but important tasks that keep a real estate team running smoothly.

ABOUT RISE HOMES

RISE Homes is a boutique real estate team based in San Mateo specializing in high-coordination residential listings, including probate and trust sales.

Our business manages multiple listings at once across the Bay Area, each requiring vendors, marketing, inspections, staging, and logistics. This role ensures the physical execution of those activities happens reliably and professionally.

CORE RESPONSIBILITIES

LISTING FIELD LOGISTICS

• Install and remove lockboxes at listings
• Pick up and deliver keys between office, agents, and vendors
• Install and remove yard signs and directional signs
• Deliver and set out brochures and property materials
• Check listing readiness before milestones (photos, staging, showings)
• Verify property access for vendors and inspectors
• Coordinate on-site logistics with the remote operations team

VENDOR & PROPERTY COORDINATION (ON-SITE)

• Meet painters, stagers, cleaners, photographers, and contractors at properties
• Provide access and confirm work scope
• Take photos or notes of progress and report back to team
• Confirm vendor completion and readiness
• Pick up or return materials related to listing prep
• Support staging install and removal logistics

(You are the on-site presence ensuring work happens as planned.)

MARKETING MATERIALS & PRINT COORDINATION

• Pick up brochures, flyers, postcards, and signage from printers
• Assemble brochure packets and marketing booklets
• Deliver marketing materials to listings and office
• Maintain inventory of signs, lockboxes, brochure boxes, and materials
• Prepare open house materials and supplies
• Organize and restock marketing storage areas

OFFICE OPERATIONS & PRESENTATION

• Keep office clean, organized, and professional
• Organize marketing materials, supplies, and equipment
• Maintain printer supplies and paper stock
• Assemble listing folders and presentation materials
• Prepare materials for meetings and events
• Ensure office readiness for clients and visitors

LISTING & EVENT SUPPORT

• Prepare open house kits and materials
• Deliver and pick up event supplies
• Assist with setup for client or community events
• Transport materials between office and event locations
• Support outreach and marketing logistics

INVENTORY & EQUIPMENT MANAGEMENT

• Track lockboxes, signs, keys, and marketing materials
• Maintain organized storage systems
• Report damaged or missing equipment
• Prepare materials for new listings
• Ensure supplies are stocked and ready

TOOLS & SYSTEMS

This role uses basic operational tools for coordination and communication:

• Google Drive (checklists, addresses, instructions)
• Slack (team communication)
• Maps / navigation tools
• Printer & office equipment
• Inventory trackers
• Phone camera for property updates

You will coordinate daily with the remote Executive Assistant and agents.

REQUIRED QUALIFICATIONS

• Valid driver’s license and reliable vehicle
• Comfortable driving throughout the Bay Area
• Highly dependable and punctual
• Organized and detail-oriented
• Comfortable handling many small tasks daily
• Professional and respectful with vendors and clients
• Able to lift and transport boxes and materials

IDEAL TRAITS

• Takes pride in organized, clean environments
• Notices details others miss
• Follows instructions precisely
• Self-directed once given tasks
• Calm and reliable under deadlines
• Enjoys hands-on work and movement

WORK STRUCTURE

• Full-time
• Based in San Mateo office
• Daily travel to listings and vendors across Bay Area
• Combination of office and field work
• Some weekend availability for listing needs

SUCCESS IN THIS ROLE LOOKS LIKE

• Listings always have signs, lockboxes, and materials ready
• Vendors have smooth property access
• Marketing materials are stocked and prepared
• Office remains clean and organized
• Events and open houses are prepared smoothly
• Agents never worry about physical logistics

ROLE RELATIONSHIP

This role works closely with:

• Founder & agents
• Remote Executive Assistant / Operations Coordinator
• Vendors and contractors
• Printers and marketing suppliers

You are the physical execution partner to the remote operations lead.

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