Job Description

Job Summary:

We are seeking a friendly, professional, and welcoming Hostess to join our team. As the first point of contact for our guests, you will play a crucial role in creating a positive dining experience by ensuring guests are greeted warmly, seated efficiently, and provided with excellent customer service throughout their visit. The Hostess will maintain a smooth flow of guests in the restaurant, manage reservations, and support the front-of-house team to ensure a seamless experience.

Key Responsibilities:

• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure even workload for wait staff
• Handle incoming phone calls professionally, take reservations, answer inquiries, and relay messages to the appropriate staff.
• Ensure the hostess stand, entrance area, and dining area are tidy and well-maintained at all times.
• Ensure that each table is properly set with the appropriate amount of silverware and plates.
• Assist in cleaning and clearing dirty tables, and promptly reset them with the appropriate plates and silverware.

Qualifications:

• Previous experience in a customer service or restaurant environment is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Professional appearance and attitude.
• Strong organizational skills with attention to detail.
• Ability to handle high-pressure situations with a calm and friendly demeanor.

Physical Requirements:

• Must be able to stand for extended periods.
• Ability to lift light objects, such as menus or supplies.
• Occasional bending or reaching required.

Availability:

• Availability will include weekend evenings and some weekday evenings, with an increased demand during the week as the season progresses.

Acropolis Greek Taverna isn't just a restaurant; it's a vibrant experience rooted in the rich culture of Greece. Founded on the values of amazing food, joyful celebration, and warm hospitality, we strive to create a lively and welcoming atmosphere for both our guests and our team.
Our concept draws inspiration from the family meals and culture of Greece, where food is meant to be shared and enjoyed. We are passionate about bringing that spirit to our restaurants, offering guests a taste of Mediterranean flavors in a fun and engaging environment.
We're more than just a place to eat; we're a place to connect, celebrate, and create memorable moments. And we believe our team is essential to making that happen.

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