Job Description

Who are we?

Workiz is the leading SaaS platform for field service teams, trusted by over 120,000 pros. We help real, hard working people run and grow their businesses, with an end-to-end solution that enables them to schedule jobs, dispatch, invoice, track performance, get paid in the field, plus so much more - all in one place!

We’re on a mission to revolutionize our industry by “automating everything but holding the wrench”, providing our users with smart, AI-powered tools that will replace time consuming tasks, generate more revenue, and provide peace of mind, freeing our users to focus on building their small business into an empire.

Who are you?

You are a motivated and experienced SDR Team Lead, you love working hands-on sales and you thrive on building and guiding high-performing teams and driving pipeline growth.

Responsibilities

• The SDR Team Lead will maintain a personal outbound target (50% of a full SDR) while mentoring the team of 4-5 SDRs across 2 sites to consistently meet and exceed qualified opportunity quotas.
• Foster a high-energy environment through daily stand-ups, blitzes, power hours and other performance incentives to drive team activity and morale.
• Coordinate with Marketing Team on success metrics and report back on team efforts
• A/B testing email scripts and call openers to optimize team conversion rates.
• Coach and support the team through regular call review and coaching sessions.
• Monitor the distribution of leads to ensure fair play and SLA compliance.
• Refine and execute the inbound strategy including messaging, prospecting tactics, and sequence building and analysis.
• Collaborate with Sales and Marketing leadership to align efforts with go-to-market priorities and campaign goals.
• Assist SDR director with analyzing and reporting on key performance metrics to identify trends, areas for improvement, and pipeline acceleration opportunities.
• Refine playbooks and workflows in CRM systems (HubSpot) to ensure efficiency and scalability.
• Stay current on industry trends and product updates to ensure your team can communicate Workiz’s value proposition effectively.

**This is a hybrid role working Tuesday, Wednesday, and Thursday in our Austin office and Monday and Friday working remote.

As a trailblazing SaaS company in the field service industry, we're at the forefront of change, driving success in one of today's most resilient and rewarding sectors. Our all-in-one platform empowers field and home service businesses with tools to streamline scheduling, dispatching, invoicing, and customer communication – all in one place.

We’re looking for talented individuals who are excited to join our mission of making field service a breeze. Here is a glimpse into what it means to be a part of the Workiz team: 

Collaborative Environment: We nurture a culture of collaboration and support, where ideas are highly valued, and teamwork is fundamental.

Dynamic Growth: Join a company on the fast track, experiencing exhilarating growth, perpetually evolving, and driving change.

Impactful Contributions: Witness the direct impact of your efforts on the success of our customers and the advancement of field service business management. At the end of the day, it’s all about the people. Our customers are at the heart of everything we do.

We focus on empowering our team members, valuing each as a long-term investment. Emphasizing the importance of ongoing growth, we are dedicated to nurturing and training individuals, enabling them to exceed expectations in both skills and responsibilities. 

Why You’ll Love Being a Workizer:

• Fuel your passion (and have a blast doing it!): You won't just use a product you believe in, you'll work alongside a team that makes every day exciting!
• Collaborative Excellence: We foster a culture of teamwork where exceptional achievers and quick learners can thrive. Together, we deliver impactful results.
• Speak your mind! At Workiz, there are no bad ideas. We thrive on diversity of thought and love to see innovation take flight.
• Celebrate the culture: Our team is a vibrant mix of backgrounds and experiences. Embrace the richness and learn from each other.
• Work-life balance: Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working.
• We take our work seriously, but we know how to let loose and celebrate our wins!

Compensation and Benefits

Market-level compensation based on experience $90,000-$115,000 On-Target Earnings. 

Workiz provides a comprehensive benefits package, featuring employee stock options, up to 100% employer-paid Medical, Dental, and Vision coverage options for employees plus generous dependent coverage, and a 4% match on 401k contributions.

Sick Leave: 5 days per year

Vacation Leave: 14 days per year (that grows with tenure!) plus 2 Floating Holidays to use each year

Inclusivity Statement

At Workiz, we believe that great ideas come from anywhere. We support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives. We believe having a diverse team makes Workiz a more interesting and innovative place to work, and we strive to make Workiz a welcoming and inclusive place for all.

REQUIREMENTS

Minimum Qualifications:

• Minimum 1 year Team Leadership experience
• Minimum 2 years as an individual contributor SDR/BDR
• Excellent communication skills
• Excellent people skills

Bonus Points:

• Experience working with HubSpot
• Experience in the field service industry (HVAC, Plumbing, Locksmith, Construction, etc…)
• Remote managerial experience

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