Job Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love . This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Laundry Facilities Technician

Kalahari Resorts & Conventions is seeking a Laundry Technician . In this role, you will be responsible for maintaining, troubleshooting, and repairing commercial laundry equipment and related utility systems that support resort-wide linen operations. You’ll play a critical role in ensuring a continuous supply of clean guest room linens, towels, pool towels, spa linens, and banquet linens.

As part of our leadership team, you’ll embody our Promise to Lead with Love —guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll support Kalahari Resort’s standards for safety, reliability, efficiency, and guest service by minimizing downtime and maintaining laundry systems in peak operating condition.

Hourly Pay Rate: $28 - $33

Key Responsibilities

• Inspect, troubleshoot, repair, and maintain commercial laundry equipment used in high-volume resort operations.
• Perform preventive maintenance on washers, dryers, ironers, folders, presses, conveyors, pumps, motors, belts, bearings, valves, and related equipment.
• Monitor and maintain supporting systems, including hot water, drainage, compressed air, and chemical dispensing systems.
• Diagnose failures involving mechanical, electrical, plumbing, and control systems.
• Maintain equipment that supports the processing of guest room linen, food and beverage linen, spa linen, and waterpark towels.
• Respond promptly to equipment breakdowns to minimize impact on resort operations and guest service.

What We’re Looking For

• High school diploma or GED required.
• Minimum of 2 years of maintenance experience in commercial laundry, hospitality, resort, healthcare, institutional, or industrial maintenance preferred.
• Working knowledge of mechanical, electrical, plumbing, and pneumatic systems.
• Ability to troubleshoot commercial washers, dryers, ironers, folders, pumps, motors, valves, and controls.
• Ability to read and understand technical manuals, wiring diagrams, and equipment schematics.
• Basic computer skills for work orders, email, and maintenance recordkeeping.
• Proven ability to work independently and make sound repair decisions in a fast-paced resort environment.
• Familiarity with electronic work order systems.
• Ability to work flexible hours, including weekends, evenings, holidays, and emergency call-in situations as required by resort operations.
• Ability to communicate clearly and professionally with team members, supervisors, vendors, and operating departments.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love —because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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