Job Description

POSITION SUMMARY

Under the direction of the Director of Administration, this position provides comprehensive administrative, copy and mail, and office services support to attorneys, staff, and Firm operations. This role combines administrative support, copy/print services, mailroom operations, and general office support.

KEY RESPONSIBILITIES

Administrative Support

• Provide general administrative support to attorneys and staff
• Responsible for booking all travel request for attorneys and designated support staff to include airline reservations, hotel reservations, and car rentals. Forwards necessary documentation to Director of Administration and HR for approval
• Responsible for ordering office and lounge supplies. Manages inventory of supplies and orders as needed
• Assists with Hospitality Services. Duties include preparing conference room set up for in-house meetings and clearing up upon completion. May assist with ordering and picking up lunch orders
• Assists with reception desk coverage during lunch hour and breaks. Perform duties of the receptionist in his/her absence

Copy Center & Document Services

• Complete copy, print, scan, and binding requests for attorneys and staff with attention to detail and timeliness
• Maintain confidentiality of all client and firm materials
• Track, log, and prioritize tasks using internal job tracking systems or logs
• Deliver completed jobs to the appropriate attorney, staff member, or office location
• Communicate clearly with requestors to clarify special instructions, deadlines, or specifications

Mailroom Operations

• Receive, sort, and distribute incoming mail and packages
• Prepare and process outgoing mail, including interoffice deliveries, using appropriate postage, and shipping methods
• Assist with hand deliveries and courier services as needed

KNOWLEDGE AND SKILLS

• Good communication and interpersonal skills
• High attention to detail and strong task follow-through
• Ability to follow written and verbal instructions
• Capable of managing time and competing priorities in a high-volume setting
• Comfortable with standard office equipment (copiers, postage machines, delivery carts)
• Basic computer literacy (E-Mail, document viewing, simple data entry)

EXPERIENCE

• No prior experience required. Training will be provided
• Previous work in a print shop, mailroom, or administrative services environment is a plus

EDUCATION

• High school diploma or equivalent preferred

PHYSICAL DEMANDS

• Regular standing, walking, and use of hands and arms
• Frequent bending, reaching, and handling of paper and office materials
• Ability to lift and carry up to 30 lbs. (with assistance if needed)

WORKING CONDITIONS

• Full-time, on-site position at the Honolulu office
• Hours are in person - Monday through Friday, 8 a.m. to 5 p.m.
• Occasional support during early mornings, evenings, or weekends may be required

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